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Sears looks at spinning off Lands’ End, auto business, Auto International Association to present “Global Market Updates” and highlight key export markets during AAPEX, why gifts trigger greater productivity, PBES offering complimentary webinar, 4 ways to influence people honourably, and how to deliver an effective sales presentation
Sears Holdings is exploring the idea of spinning off its Lands’ End and Sears Auto Centre businesses to focus on its namesake and Kmart stores, the company said Tuesday. Lands’ End would likely become a separate company owned by existing Sears shareholders, while the retailer would explore its options for the Auto Centre business. The New York Times (tiered subscription model)/DealBook blog (10/29)
Auto International Association to present “Global Market Updates” and highlight key export markets during AAPEX
The Auto International Association, a segment of the Automotive Aftermarket Industry Association, is hosting a series of “Global Market Updates” during the Automotive Aftermarket Products Expo 2013. The new series is a result of recent strategic planning by the AIA Executive Leadership Council, which resulted in a decision to expand AIA’s focus to identifying and promoting both import and export trade opportunities for AAIA members. AIA had previously been known as the import segment of AAIA. During AAPEX 2013, AIA has organized three Global Market Update sessions highlighting import and export opportunities for AAIA members in the following markets:
- India: Presented by the Automotive Component Manufacturers Association of India in the AAPEX Press Conference Room, Sands Expo Centre, Room 304, on Tuesday, Nov. 5, at 1 p.m.
- Colombia: Presented by the U.S. Commercial Service in the AAPEX Press Conference Room, Sands Expo Centre, Room 304, on Tuesday, Nov. 5, at 3 p.m.
- Australia: To be presented by the Australian Automotive Aftermarket Association in the AAPEX Press Conference Room, Sands Expo Centre, Room 304, on Wednesday, Nov. 6, at 11 a.m.
AIA is also adding a new export-focused session to the AAPEX Learning Forum, “Best Export Opportunities for U.S. Auto Parts,” to be conducted by the U.S. Commercial Service and provide an overview of U.S. government export assistance programs and key export opportunities for U.S. auto parts manufacturers. This session will be held on Wednesday, Nov. 6, 2 to 3 p.m. in Marco Polo Room 704.
The Paint, Body & Equipment Specialists, a segment of the Automotive Aftermarket Industry Association, is hosting a complimentary webinar on Nov. 19 at 1 p.m. EST on how to create legendary customer service that builds repeat and referral customers. The webinar will be presented by John Martin, president, Eagle TD. Attendees will learn:
- How to make a difference with customer service;
- How to build customers for life; and
- How building loyalty provides real competitive advantage.
There is no fee to attend, but advance registration is required for the webinar. For more information, contact the AAIA education department at 301-654-6664.
Nominations are being accepted for AAIA standing committees for a three-year term commencing January 2014. These committees primarily meet two times a year in conjunction with AAIA Leadership Days in the spring and fall, throughout the U.S., to provide direction and develop plans for the association. Some committees may meet an additional time and/or schedule various conference calls/webinars. There are a limited number of openings for each committee. Criteria, goals and missions for each committee are listed online. If your job responsibility coincides with any of the committees mentioned and you are interested in becoming more involved in AAIA, please complete a nomination form, and include your relevant experience and qualifications. E-mail the form, along with an updated bio. The deadline to submit nominations is Nov. 15.
Paying employees more only leads to greater productivity when the extra money is presented as a nice gesture with no demands, a Harvard study says. Giving a gift signals that something nice has been done, for which others “may want to reciprocate,” says Deepak Malhotra, one of the researchers who conducted the study. HBS Working Knowledge (10/29)
To influence others effectively, you need to remember that you’re always being watched, writes Douglas Conant, chairman of Avon Products. People constantly monitor and judge your actions, so if you behave with honour and respect in your dealings with others, you’re more likely to win influence over those around you. “Honour others with your attention and they will honour you with their commitment, hard work, and trust,” Conant writes. LinkedIn (10/28)
The keys to delivering a successful sales presentation are to learn about your audience and to tailor your approach to the specific needs of your customer, writes Janet Spirer, co-founder of Sales Horizons. “In a winning sales presentation the customer must see with great clarity how your solution can help them move from where they are — to where they want to be,” she writes. SalesTrainingConnection.com (10/24)
Harmony makes small things grow; lack of it makes great things decay.”
Roman historian and politician