RMI and TUT sign landmark agreement – a word from RMI’s CEO

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This month we are really proud to announce that the RMI and the Tshwane University of Technology’s Department of Marketing, Supply Chain and Sport Management have made history by signing a Memorandum of Understanding (MoU) to provide stakeholders within the Automotive Retail Aftermarket with an opportunity to further their studies, by enrolling for a customised Diploma in Retail Business Management.

This first of a kind agreement in South Africa will allow RMI members and their employees to enhance their knowledge and skills by enrolling for a three year, fully online qualification, that has been especially developed for the Retail Motor Industry.

Although the MoU was actually signed some time ago, due to the COVID-19 pandem­ic, the accreditation of this programme was unavoidably delayed. We are now delighted that Dr Elizma Wannenburg, Head of the Department of Marketing, Supply Chain and Sport Management at TUT has confirmed that everything is in place for the official commencement of this programme on 1 July 2023.

The first cohort of students (employers and staff) will form part of an historical event which represents a commendable achievement of which the RMI is extremely proud.

Over the years professionalisation of the industry has been one of the key focus areas of the organisation. We have always advocated for closer collaboration between institutions of higher education and industry in order to provide more industry-appropriate qualifications that will inspire learners to educate themselves in a particular field. We hope that this is the first of many programmes that we can develop together and encourage all employ­ers within the motor sales, motor parts, equipment as well as the tyre sales sectors to actively promote this unique opportunity by identifying potential candidates that can form part of the first cohort of students.

Make sure to read the full article on page 22 of the June 2023 Automobil, which contains curriculum information and guidelines on how to enrol. Applications will open soon and space within this specialised qualification is limited so we encourage employers to actively engage with staff to avoid disappointment.

June 2023 Automobil: Automobil June 2023 (joomag.com)

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Jakkie Olivier - RMI CEO

Benefits of belonging to the RMI

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Belonging to the RMI makes business sense. Below are a few reminders.

Legacy and unity

• We’ve been representing the retail motor industry for more than 110 years.

• With more than 8,500-member businesses, our unity is our strength.

Your voice

RMI represents the industry at:

• Centralised wage negotiations.

• Various MIBCO and Industry-related Boards and committee structures.

• Various South African Bureau of Standards (SABS) committees and working groups.

• The National Regulator for Compulsory Specifications (NRCS), defending our industry when compulsory specifications and standards are compromised.

• The Moto Health Care Fund, Industry Provident Funds and the Sick, Accident and Maternity Pay Fund.

• Meetings hosted by reputable organisations recognised by government, big business, consumers and relevant stakeholders like Business Unity SA (BUSA).

Supports your business

• Professional industrial relations advice ensuring procedural and substantive fairness when disciplining staff.

• Chairing of disciplinary hearings and AUTOMATIC entry at the CCMADRC and Labour Court.

• Exceptional CPA support at the National Consumer Commission (NCC) and the Motor Industry Ombudsman of South Africa (MIOSA).

• Facilitation of a business-to-business complaint where both parties are RMI members, with a complaint resolution rate in excess of 95%.

• Training needs and representation via merSETA and W&RSETA.

• Industry-specific products like RMI4BEE, RMI4LAW, and RMI4OHS .

Keeps you in the know

• Industry labour relations seminars.

• Automobil magazine and weekly web letters.

• Commenting on industry topics in the media, and participating in and hosting numerous conventions and shows.

Our voice

You don’t want to skimp on brakes

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When it comes to safety of your vehicle, brakes are probably one of the most crucial parts of your vehicle to take care of.  You never want to be in situation where you need to brake suddenly and your brakes do not perform, impacting not only your safety, but the safety of those around you.

According to Les Richardson, Vice Chairman of the Tyre, Equipment, Parts Association (TEPA), a proud association of the Retail Motor Industry Organisation (RMI), this is also one item you don’t want to skimp on. With over 130 suppliers of brake components, some of which are non-SABS approved, motorists should be cautious of ‘cheap’ deals. “You definitely get what you pay for and motorists would be far safer to only purchase from a reputable accredited parts retailer or fitment centre, and having them fitted by a qualified technician at an accredited workshop.”

The most common form of brakes used in modern cars are disk brakes and pads. Regular usage causes these to become worn with time. Not monitoring their conditions can lead to costly repairs and even the risk of malfunctioning on the road.

Vishal Premlall, national director of TEPA says brake repair cost will vary depending on what needs to be done. The golden rule however is if you hear any brake noise such as screeching, squeaking or grinding, you should immediately have your brakes checked by a professional. Many fitment centres will perform a basic brake check to determine the extent of the problem which is far preferable to leaving the issue and ending up with an unsafe car and an expensive problem to fix. 

Richardson explains what needs to be done to keep brakes in top working order.

•             Replacing brake fluid

Unlike Europe where it is recommended that you replace your brake fluid every year, in South Africa you only need to do this every second year and it should be done within this time period when servicing your brakes.

Richardson explains that brake fluid is just like any other hydraulic fluid and is prone to collecting contaminants or simply breaking down over time. “Your brake pads could reach an operating temperature of over 400 degrees. This heat can transfer to your fluid in the immediate vicinity of your brake components and can cause the brake fluid to “boil” and develop bubbles which over time can create even more bubbles and even water droplets. The air inside the bubble is compressible and results in a spongy feeling in your brakes”. He says simply topping up your brake fluid is not good enough. “You need to replace your brake fluid from time to time. These Brake fluids come in different classifications, called DOT Ratings, which differ in performance requirements, so you need to ensure you buy the right fluid for your vehicle. This can usually be found in your vehicle’s owner’s manual.” 

•             Bleeding the brakes

This entails removing some of the fluid that contains air pockets or bubbles in the system. It is essential when completing a brake service to ensure that the fluids are “bled” to remove these air bubbles. Ensuring you use an accredited workshop will again ensure this is done correctly.

•             Brake squeal – time for pads and drums to be replaced?

A standard brake problem is worn pads and drums. Because brakes use friction to stop the car, as time wears on, so do the brake pads and over time you will need to replace these. “The surest way to know when to replace your brake pads, besides the obvious brake warning light, is when you start to hear them squealing whenever you apply brakes. What is happening is as you apply brake pressure from your foot, a small vibration results from the friction between the braking components and the steel of the drum or disk. This is exasperated by contaminants that are caught up between components like brake dust and bits of road debris that get caught in between”.

At this point it is wise to take your vehicle in for an inspection. If the problem is left too long you may end up having to replace the drums and/or discs as well. This can change your problem from a relatively inexpensive fix to a much more expensive option.

•             Skimming – Why do we need to skim our brake discs when replacing brake pads?

Skimming is the process of removing the uneven outer layer of the steel brake disc. This removes the contaminants and heat marks that have been deposited onto the disc. Your discs may have become warped or slightly curved (could be caused by driving through a puddle with hot brakes and this sudden contact with cold water can cause the disc to contract unevenly). The warped disc manifests itself by a vibration or pulse felt in the brake pedal when applying the brakes.

The steel of the disc is porous and so absorbs some of the brake pad material that improves the friction coefficient and this needs to be removed before applying a replacement brake pad that may consist of a different material. “Remember some brake supplier warranties may be voided if the brake disc is not skimmed before fitting new pads,” cautions Richardson.

The disc should never be skimmed more than the minimum thickness indicator marks which is indicated normally by a cut out in the outside rim of the disc. “If these discs are too thin they may be prone to warping, overheating or worse, complete failure,” he says.

Premlall concludes, “Taking care of your brakes makes good financial sense and a qualified professional will be able to advise you on the recommended brake fluid, the correct specification brake pads or shoes as well as the minimum thickness recommended for your brake discs. Besides the obvious indicators outlined above many vehicles have indicators on the car’s dashboard that warn you of brake pad issues. Check your manual to know more about what each indicator means and ensure you don’t ignore the warning signs.”

Dead battery? Be careful your jumpstart isn’t going to make matters worse

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If you are feeling the bite of winter and that you need a jumpstart from bed in the mornings, your car battery could be feeling pretty much the same.

It’s no secret that cold temperatures affect car batteries but other factors also play a role in why you may need to jumpstart your car. Be aware though, says the Motor Industry Workshop Association (MIWA), a proud association of the Retail Motor Industry Organisation (RMI), a well-meaning jumpstart could be costly if not done correctly.

MIWA chairperson, Dewald Ranft, says while the jumpstarting procedure is relatively standard for all vehicles on the road today, jumpstarting can cause serious damage to the vehicle’s electrical system and computer if done carelessly or incorrectly.

“The most common reason a car might need to be jumpstarted is a weak or dead battery, especially in winter. Other problems can include malfunctions in the starter or alternator, dirty spark plugs and clogged fuel lines,” he says.

“In winter, cold weather makes your battery work harder. Simply put, the battery needs to produce a certain amount of energy to activate the starter motor and crank the engine. With the rate of reaction in batteries slowed by cold temperatures, the starter motor needs a much higher capacity to successfully crank the engine.”

Another factor, Ranft adds, is that cold weather can slow down the recharge rate of your battery, which means the alternator requires more time to charge it. If your battery was already old to begin with, chances are it won’t provide enough capacity to get your car started in the cold.

Chances also are that you are not going to care what the cause of a flat battery is when you’re stranded in your driveway and have to do your important meeting via Zoom from the front seat of your car.

If you have jumper cables, Ranft says these are the important do’s and don’ts of jumpstarting a car:

Do’s

  • Read the owner’s manual. Check the car’s manual for any specific instructions and to ensure that the various locations are identified for the jump-start terminals in your car. In many modern cars these terminals are placed at strategic places in the vehicle due to the battery being in a hard-to-reach place.
  • Verify the voltage of the battery in the vehicle doing the jumping. If they do not match, serious damage can occur to both vehicles.
  • Park the cars close enough for the cables to reach, but they should not touch.
  • Turn the engine off in the car with the good battery.
  • Unplug any accessories (like cellphone chargers); the power surge generated by the jumpstart can short them out.
  • Park both cars in neutral with the handbrake up.
  • Turn off headlights, radio and indicators (including hazard lights) in both vehicles.
  • Put on rubber gloves and safety goggles before starting the procedure.

Don’t

  • Lean over the battery of either car.
  • Smoke while jumpstarting a car.
  • Jumpstart a battery if fluids are frozen. This could lead to an explosion.
  • Jumpstart a battery that is cracked or leaking. It could lead to an explosion.

“More than 300 volts goes through your system when the two batteries are connected. To prevent equipment being destroyed, make sure all headlights, indicators, radios and air-conditioners are off and cellphones and other devices are unplugged,” Ranft says.

“There are many things that can go wrong with a battery or affect its lifespan. This is why it is important to ensure your car receives a full battery check as part of your scheduled services at an accredited workshop.

“If you are not sure about how to jumpstart your car, follow the tips we have provided or talk to the experts at your workshop. It is better to be safe than sorry as incorrect jumpstarting could end up being the start of big problems for your car.”

The MIWA 5-step jumpstart guide:

1. Connect one positive (red) end of the jumper cable to the positive (red) terminal of the dead battery.

2. Connect the other positive end of the jumper cable to the positive terminal of the good battery.

3. Connect the negative (black) end of the jumper cable to the negative (black) terminal of the good battery.

4. Connect the other negative end of the jumper cable to a shiny nut or bolt on the uncharged vehicle. This will need to be a grounded piece of the engine or the frame of the vehicle. You should only connect to the negative terminal on the dead battery as a last resort to avoid an explosion by spark.

5. Once the car batteries are linked, let the host car run for a minute or two before attempting to start the uncharged vehicle. Once the vehicle starts, remove the cables in the reverse order to that you connected them.’

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MIWA chairperson - Dewald Ranft
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RMI and TUT announce new study opportunity for members

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The Tshwane University of Technology’s Department of Marketing, Supply Chain and Sport Management and the Retail Motor Industry Organisation (RMI) have made history by signing a Memorandum of Understanding (MoU) to provide stakeholders within the Automotive Retail Aftermarket with an opportunity to further their studies, by enrolling for a customised Diploma in Retail Business Management.

This first of a kind agreement in South Africa, will allow RMI members and their employees to enhance their knowledge and skills by enrolling for a three year, fully online qualification, that has been especially developed for the Retail Motor Industry.   Due to the COVID pandemic, the accreditation of this programme was unavoidably delayed, but in April 2023 Dr Elizma Wannenburg, Head of the Department of Marketing, Supply Chain and Sport Management at TUT, confirmed that everything was in place for the official commencement of this programme in July 2023. 

“The RMI and TUT’s Memorandum of Understanding (MoU) commits to a close partnership between industry and the university, by working towards a common goal of creating an innovation and education culture and spirit. The Diploma in Retail Business Management is a commendable achievement with the RMI encouraging closer collaboration between institutions of higher education and industry,” says Retail Motor Industry Organisation CEO, Jakkie Olivier.

Olivier says that the first cohort of students (employers and staff) will form part of an historical event. “This qualification, and especially the online delivery mode, represents a commendable achievement of which the RMI is extremely proud.”  

Dr Wannenburg explains that the flexibility and convenience of a fully online offering provides members with an opportunity to actively engage in a learning experience that will provide significant value and benefits to both the learner and the employer.

Furthermore, Wannenburg added that the fully online mode will allow participants to study while they still continue with their day-to-day activities. “This personal development opportunity will assist in the upskilling of employees, that will ultimately lead to higher productivity, satisfaction levels and higher retention rates that will ultimately have a positive impact on the South African economy.” Wannenburg said she was honoured by the trust that the RMI has bestowed on her department.

Louis van Huyssteen, RMI National Training Director, says this project was initiated after the evaluation of various academic programmes offered at a number of universities in and around South Africa. “The content of this online programme is  ideal and applicable to all our members and the mode of offering will allow access to all our members no matter where they are based.”

Olivier says that over the years professionalisation of the industry has been one of the key focus areas of the organisation.   “We proactively encourage closer collaboration between institutions of higher education and industry in order to provide more industry-appropriate qualifications that will inspire learners to educate themselves in a particular field.”

“The Tshwane University of Technology (TUT) heeded the RMI’s call and we are looking forward to the development of additional programmes that will enhance the service delivery and professionalism within the retail motor industry.  This three year   Diploma in Retail Business Management, is offered at a National Qualifications Framework (NQF) level 6, and is ideally positioned for astute and experienced employers and employees”.

Olivier further states that the RMI foresees the involvement of the Sector Education Training Authorities (SETAs) to start with possible opportunities for grant applications from employers, RMI constituent trade associations, and the TUT. “The availability of such grants and possibly bursaries for the 2024 intake is a distinct possibility,” comments Olivier.

The RMI believes that education is key at a time when unemployment figures are running high, and well-skilled managers in the retail sector in the automotive aftermarket are in high demand.  He believes differentiating and educating yourself in a highly competitive market will open new doors to new opportunities and possibilities.

Olivier encourages employers within the motor sales, motor parts, equipment as well as the tyre sales sectors to actively promote this unique opportunity by identifying potential candidates that can form part of the first cohort of students. Applications will open soon and space within this specialised qualification is limited, hence he encourages employers to actively engage with staff to avoid disappointment.

Keep an eye out for the June issue of Automobil

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The June issue of Automobil will go live next week Friday, the 2nd of June.

In this issue of Automobil we focus on SAMBRA and get to know the SAMBRA NEC. We also bring you exciting news on a collaboration between the RMI and The Tshwane University of Technology as well as an insightful interview with Eric Scoble.

Regular features include automotive and industry news as well as updates on the latest new models and motorsport in addition to informative articles on finance, labour, legal topics and much more.

Look out for the May issue of Automobil, which will be landing in your inbox on Friday 2 June.

Draft Employment Equity Regulations 2023 for public comment

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On Friday 12 May 2023, the Minister of Employment and Labour published the Draft Employment Equity Regulations 2023 for public comment. The draft regulations are open for public comment for 30 days, effective from the date of publication.

The proposed 5-year sectoral targets are broken down into 18 economic sectors, as provided for in the EEA17 form in terms of population groups and gender for the four upper occupational levels, which are Top Management, Senior Management, Professionally Qualified and Skilled levels, as well as for employees with disabilities. Designated employers, which are those employers employing more than 50 employees, are urged not use the national and provincial demographics (EAP) at the same time, but rather choose one demographic, either national or provincial and utilise the chosen demographic for the duration of their EE plan.

Whilst the RMI wholly supports, and subscribes to the national transformational debate, it remains concerned about the regulatory impact of these legislative amendments which introduce additional restrictions to business, and ultimately, employment growth, which is sorely needed at a time when unemployment levels are disconcertingly high.

The RMI is consulting with its Associations and will submit consolidated comments to the Department in due course. RMI Members who wish to make individual submissions, may submit written comments to the following email addresses:

innocent.makwarela@labour.gov.za

christina.lehloko@labour.gov.za

julian.mohale@labour.gov.za

Or the submissions can be hand delivered to:

Laboria House, 215 Francis Baard Street, Employment Equity, Pretoria.

Attached hereto is the latest submission made by the RMI, during the consultative process, to the Department regarding this subject matter.

Any member that wishes to make an inquiry in this subject regard, can contact the RMI’s Transformation Director, Ms. Nonhlanhla Tshabalala on Noni.Tshabalala@rmi.org.za or telephonically on 083 208 7161.

Autoworkers Provident Fund (AWPF) and Motor Industry Provident Fund (MIPF): publication of enacted collective agreements

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In a NewsFlash dated 17 April 2023, Members were reminded that employees earning below the current salary threshold of R241 110.59 per annum are obliged to hold membership in one of the MIBCO Provident Funds:-

Membership of a fund is compulsory where an employee is earning below the salary threshold and is not exempted by MIBCO of belonging to the fund by virtue of belonging to an alternative retirement scheme that offers equal or better benefits.

Those employees earning above the threshold are entitledto apply for voluntary membership of a fund through their employer.

Since then, the Auto Workers Provident Fund Collective Agreement was enacted on 5 May 2023 and became effective from Monday, 15 May 2023 and shall remain in place until 31 August 2025 (Government Gazette 48518 Notice 3368).

The Motor Industry Provident Fund Collective Agreement will become effective from Monday, 22 May 2023 and shall remain valid until 31 August 2023 (Government Gazette 48571 Notice 3395). Both agreements have been extended to non-parties in the Motor Industry. 

Members are urged to take note of the following provision:-

“Pensionable remuneration” means the amount which an employer would normally and/or regularly pay to an employee, either weekly or monthly, in respect of the ordinary hours required to complete either a full normal week or month, as the case may be, and does not include remuneration which an employee who is employed on a piece work basis receives over and above the amount he would have received if he had not been employed on such basis, but includes commission received on the sale of goods; provided, however, that all commission received in excess of R11 336.44 per month shall be excluded, unless the employer an employee jointly agree that contributions shall be paid on commission earnings in excess of the aforementioned limitation.

This means, that when calculating the threshold at which membership of the Fund is compulsory, a maximum amount of

R11 336-44 per month in sales commission should be added to the pensionable remuneration.

If you have any queries in this regard, please contact your local IR Specialist: 

IR Contacts – Retail Motor Industry Organisation (rmi.org.za).  

Dealerships are here to stay

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Automotive dealerships will not disappear anytime soon, despite the increasing trend of researching and buying vehicles online. This emerged during an inaugural thought leadership roundtable discussion, organised by NAAMSA, last month.

While the roundtable’s panellists, which included Autotrader’s CEO George Mienie, agreed that the digital age has transformed the way people shop, they argued there are several compelling reasons why brick-and-mortar car dealerships will continue to play a crucial role in the South African automotive industry.

Firstly, it was pointed out that the process of buying a car is inherently different from purchasing other consumer goods. “A vehicle is a significant investment, often the second-largest purchase a person makes after buying a home. As a result, the decision-making process becomes more complex and demands a higher level of trust and confidence,” said Minnie. “Physical dealerships provide an opportunity for potential buyers to interact with knowledgeable sales representatives, ask questions, and receive personalised guidance. The personal touch is invaluable in establishing trust and cultivating long-term customer relationships,” he elaborated.

Minnie added that test driving a car remains a critical aspect of the car buying process. “While online research can provide a wealth of information about a vehicle’s specifications, features, and reviews, there is no substitute for experiencing a car first hand. Physical dealerships allow customers to see, touch, and test drive vehicles before making a decision. This ensures that buyers are confident in their choice and satisfied with their purchase.

Moreover, the automotive industry is not exempt from the requirement for post-purchase support and services. And car owners require regular maintenance, repairs, and access to authentic parts and accessories, too. Physical dealerships serve as hubs for essential services, providing customers with a convenient and reliable source of support throughout the lifespan of their vehicle.

Even Tesla, a disruptive company that has revolutionised the electric vehicle market, understands the importance of physical retail locations. While Tesla has embraced online sales and direct-to-consumer distribution, its showrooms and service centres are strategically located in high-traffic areas. They provide potential buyers with the opportunities to experience their vehicles first hand, while also allowing existing owners to access expert service and support.

This hybrid approach demonstrates that even the most innovative companies recognise the enduring relevance of physical dealerships in the automotive industry.

“So, while the digital age has undoubtedly transformed the way we research and purchase cars, traditional dealerships will remain crucial in the automotive industry. The unique nature of the car buying process, the importance of test drives, and the need for ongoing support and services all contribute to the enduring relevance of physical car dealerships.

“As exemplified by Tesla, a successful automotive business model is likely to involve a combination of online and offline strategies. This ensures that customers receive the best possible experience throughout their car ownership journey,” concluded Mienie.

NAAMSA will hold three more roundtable discussions on various topics that are crucial to the automotive industry throughout the year.

Give your car a little lovin’  –  10 simple tips to extend the life of your car

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While we all wish we could afford to drive around in a brand new car, the reality is that for most of us our priorities are putting food on the table, paying our kids school fees and if we are lucky enough to own a property, paying the monthly instalment on time.

With cars being kept that much longer there is no truer saying than, ‘Take care of your car and it will take care of you’,” says Dewald Ranft, Chairman of the Motor Industry Workshop Association (MIWA), a proud association of the Retail Motor Industry Organisation.

“You don’t have to be a mechanical expert to take care of your car. You just need to be aware of what you should be keeping an eye on and keep a regular maintenance schedule,” he says.

Ranft provides 10 simple basic car care tips to ensure your car stays on the road longer and that you pick up smaller repairs before they become big ticket items.

•             Read the car’s manual and schedule maintenance accordingly. Don’t let your manual sit neglected in your glove compartment. Keeping up with your car’s recommended maintenance schedule can help avoid costly problems with your cooling system, drivetrain, suspension and other components. Following the recommended schedule religiously and only use quality oil, fluids and parts. 

•             Battery Check. Like other car parts that have been made to last longer, most car batteries are maintenance-free and can last more than three years. The first sign that may indicate you need a new battery is if you have trouble starting the engine.

•             Good Visibility. One of the most neglected basic car care tips is taking care of your windshield wipers. You should change your wipers every 12 months or if the rubber becomes worn. You will also want to check the wiper fluid reservoir and keep it full.

•             Use online forums. You want to learn about potential problems before they happen so that you can prevent them — or fix them immediately. Find an owners’ forum online and get on the wavelength of what the potential problems could be as your car gets older.

•             Check the fluids. You should check the level of your antifreeze, oil, transmission fluid, power steering fluid, and brake fluid, very regularly. We advise you check every time you put in petrol. Even if your car doesn’t leak fluids, it can develop a leak and quickly have a dangerously low level of fluids. It’s also important to change the oil regularly. This will improve your mileage and protect your engine.  It is also important to change the oil filter as well – there is no sense in putting clean oil through a dirty filter, and filters are cheap and available at any parts store. Please check your service manual or contact a MIWA accredited workshop for your car’s specific needs.

•             Brake Pads. Monitor your brake pad thickness and don’t let the pads wear down to metal. This will cause damage to your brake rotors (discs) at least and possibly your callipers as well. Rotors and callipers are much more expensive to replace than pads.

•             Rotate the tyres. Changing tyre position is very important and reduces uneven wear and tear on the tread, thus extending the life of the tyres. Generally they should be rotated every 8000 kilometres and it is recommended to follow the advice of an accredited tyre and fitment centre specialist. You also need to check your tyre pressure regularly. Proper tyre inflation will help the tyres handle better and last longer, and it will help you get the most out of a tank of petrol. It’s also a good idea to have your tyres checked for wear regularly.

•             Use your hand brake. Even if you are driving a car with an automatic transmission, use your hand brake regularly, especially if you’re parked on an incline. It helps keep the brakes adjusted in the rear of the car and makes them last longer.

•             Don’t ignore small problems. Pay close attention to your vehicle’s noises and also to its warning lights and even cosmetic things, like a piece of rubber trim that’s loose. Ignoring a problem only allows it to get worse and parts for aging vehicles only get harder to find.

•             Give your car some love. Wash it, wax it and vacuum it and treat all leather surfaces.  You will protect both the paint and the interior from aging prematurely.

Ranft says these tips are all valid irrespective of whether you own a new or used vehicle and stresses again the importance of regular maintenance which is the key to extending the life of your car.

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Dewald Ranft, Chairman of the Motor Industry Workshop Association