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Reminder: Protection of Personal Information (POPI) Act – Compliance manual


A friendly reminder to notify our members that the RMI, in conjunction with its attorneys, Barnard Incorporated have developed a compliance manual for Members in respect of the Protection of Personal Information (POPI) Act, which takes effect on the 1st of July 2021.
The purpose of the compliance manual is to assist and guide Members in establishing the correct structures, processes and procedures in their business in order to ensure that they are compliant with the requirements of the POPI Act.

A copy of the POPI toolkit compliance manual and the Pro forma implementation guidelines can be downloaded from this link:

POPI Act. (The Protection of Personal Information Act.) – Retail Motor Industry Organisation (

The purpose of the compliance manual is not to provide a bespoke solution for all businesses, and we recognise that certain Members may wish to obtain further assistance in ensuring that their businesses are compliant with the POPI Act. To this extent, the RMI has secured a special consulting rate from Barnard Incorporated, which will assist Members that desire a more bespoke compliance manual, at an additional cost to the Member.

Members seeking advice on the implementation of the Guidelines, may contact any one of the RMI’s senior members of staff, who will be able to assist.